Risk Specialist
- Amazon
- 1 - 2 years
- Hyderabad
- 2 months ago
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Job Description
1. Performs investigation based on high judgement to identify bad actors with unsuitable inventory in Fulfillment Centre.2. Risk mitigation by continuously giving process improvement, enforcement review, risk mining, queueing improvement etc. ideas.
3. Creates, updates learning modules and support the program in driving improvements to ensure the best customer experience.
4. Identifies & manages small to mid-scale process improvement opportunities at process or team level.
5. Communicates to business leaders on pre-defined guidelines with data and resolves issues with reduced guidance.
6. Work in sync with Program Managers, Risk Managers/Business Analyst and create mechanisms, strategies to achieve the program goals.
7. Tracks and reports progress on key goals specific to the program.
8. Adheres to set targets on productivity and quality.
9. Manages escalations on routine and predefined tasks with minimal supervision.
10. Learns new tools / SOPs / processes with minimal supervision.
11. Effective write up skills and stakeholder management. Bachelors degree
18 months of investigations experience as Sr. Investigator, or 12 months experience in bad actor investigations/POE/CDT/Risk mining as Sr. Investigator.
6months of experience working with SQL and Advanced Excel. Document vetting experience related to supply chain verification is preferred.
Proven ability to work with upstream teams to fix process gaps is preferred.
Ability to support business owners in creating detailed investigation summary related to escalations is preferred.
Job Classification
Industry: InternetFunctional Area / Department: Data Science & AnalyticsRole Category: Data Science & Analytics - OtherRole: Data Science & Analytics - OtherEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Hyderabad
Keyskills: event management vetting tv production supply chain film making video editing teaching film anchoring script writing sql creative writing film production stakeholder management advanced excel writing radio jockeying voice overs photography acting
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