Top MNC Hiring Customer Service Executive @ Personal Network

Job Description

Greetings from Personal Network!

 

Top MNC Hiring: Customer Service Executive (International Voice US/UK Shift)

 

Location: Bangalore
Process: International Voice (US/UK Process)
Shift: Night Shift (aligned with US/UK Time Zone)
Position: Customer Support Associate International Voice

Kickstart Your Career with a Global Brand!
A leading multinational company is seeking fluent English speakers with excellent communication skills to join its International Voice Process team. This role offers global exposure, a dynamic work environment, and strong opportunities for professional growth.

 

Key Responsibilities:

• Handle inbound and outbound calls from international customers (US/UK markets)

• Resolve customer queries and provide accurate product or service information

• Ensure professionalism, empathy, and a positive experience on every call

• Accurately document customer interactions in the system

• Achieve performance metrics such as call quality, resolution rate, and customer satisfaction (CSAT)

• Collaborate with internal teams for timely resolution of customer issues

 

Job Requirements:

• Experience: 1 to 4 years in International Voice / BPO / Customer Service

• Excellent spoken English and strong communication skills (mandatory)

• Willingness to work night shifts (US/UK timings)

• Strong interpersonal and problem-solving abilities

• Basic computer knowledge and typing proficiency

 

Immediate Joining Contact:

• Nihal: 73hidden_mobile

• Nithin: 98hidden_mobile5

• Priya: 76hidden_mobile4

 

Join a top MNC and elevate your career with international customer service experience!

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Keyskills:   international voice process us staffing international call center bpo international bpo voice process