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Senior Project Manager @ Infinite

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 Senior Project Manager

Job Description

We are seeking a seasoned Senior Project Manager with a strong IT Infrastructure background to lead and oversee large-scale, cross-functional programs across enterprise infrastructure domains. This role requires deep expertise in Enterprise Compute, Network & Telecom, Cloud Infrastructure, End User Support, Integrated NOC/SOC, Cloud Native Services, ITSM, Information Security, and Service Desk operations. The ideal candidate will drive strategic initiatives, ensure operational excellence, and align infrastructure capabilities with business goals.

Key Responsibilities:
  • Lead and manage end-to-end delivery of complex IT infrastructure programs across multiple domains.
  • Develop and execute strategic roadmaps for:
    • Enterprise Compute (servers, storage, virtualization)
    • Network & Telecom (LAN/WAN, voice, wireless)
    • Cloud Infrastructure (IaaS, PaaS, hybrid environments)
    • Platform Services (middleware, databases, container platforms)
    • End User Support (desktop, mobility, collaboration tools)
    • Integrated NOC/SOC operations
    • Cloud Native Services (Kubernetes, microservices, DevOps)
    • ITSM (ServiceNow or equivalent)
    • Information Security (compliance, risk, identity & access)
    • Service Desk (L1/L2 support, ticketing, SLAs)
  • Collaborate with cross-functional teams including security, application, and business stakeholders.
  • Establish governance frameworks, KPIs, and reporting mechanisms.
  • Manage budgets, vendor relationships, and resource planning.
  • Ensure compliance with regulatory and security standards.
  • Drive continuous improvement and innovation in infrastructure services.

Roles and Responsibilities:
  • Strategic Leadership:
    • Define and drive the IT infrastructure strategy in alignment with organizational objectives.
    • Lead transformation initiatives including cloud migration, data center modernization, and network upgrades, Vulnerability, Patching, IAM, EAM, Compute etc.
  • Program Management:
    • Oversee multiple infrastructure programs and projects, ensuring timely delivery, budget adherence, and quality outcomes.
    • Implement program governance, risk management, and reporting frameworks.
  • Team & Vendor Management:
    • Lead and mentor a team of infrastructure managers, engineers, and project managers.
    • Manage vendor relationships, contracts, and service level agreements (SLAs).
    • Working knowledge in RFP s.
  • Operational Excellence:
    • Ensure high availability, performance, and security of IT infrastructure services.
    • Drive continuous improvement and automation in infrastructure operations.
  • Stakeholder Engagement:
    • Collaborate with business units, application teams, and senior leadership to understand requirements and deliver solutions.
    • Communicate program status, risks, and benefits to executive stakeholders.


Qualifications:
  • Bachelor s or Master s degree in Computer Science, Engineering, or related field.
  • 15+ years of experience in IT infrastructure, with at least 5 years in a program or portfolio leadership role.
  • Proven experience managing large-scale infrastructure transformation programs.
  • Strong understanding of ITIL, Agile, and DevOps methodologies.
  • Excellent leadership, communication, and stakeholder management skills.
  • Certifications such as PMP, ITIL, or cloud certifications (AWS, Azure, GCP) are a plus.


Preferred Attributes:
  • Strategic thinker with a hands-on approach.
  • Ability to influence at all levels of the organization.
  • Experience in regulated industries (e.g., Insurance, finance, healthcare) is advantageous.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Project Manager
Employement Type: Full time

Contact Details:

Company: Infinite
Location(s): Bengaluru

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Keyskills:   Telecom Ticketing PMP Operational excellence WAN Information security LAN Healthcare Risk management RFP

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Infinite

The GM Infinite Group has a humble beginning in real estate way back in 1962 when it was started primarily to carry out the construction business. But, of late, it has successfully evolved into a professionally managed large Group which is being managed by a team of highly skilled & experien...