Walk In Drive For B.e/b.teq /bca Freshers For Technical Support !! @ Bpo Solutions

Job Description

Hiring: Technical Support Associate | Leading IT Company | Bangalore

Kickstart your career with a global technology leader! We are hiring B.E / B.Tech / BCA freshers for the Technical Support Associate role.

Job Role: Technical Support Associate

Location: Bangalore (Work from Office)

CTC: As per industry standards

Shift: US Rotational Shifts

Roles & Responsibilities:

• Provide technical support to international customers via chat, email, or call.
  
• Troubleshoot issues related to hardware, operating systems, and Microsoft applications/products (e.g., Outlook, Windows, Teams, Office 365).
  
• Identify, diagnose, and resolve technical issues effectively within defined SLAs.
  
• Escalate complex problems to higher support levels when necessary.
  
• Maintain high levels of customer satisfaction through quality service and clear communication.
  
• Log and document all customer interactions accurately in the system.
  
• Stay updated with product knowledge and technical processes.
  

Eligibility Criteria:

• Education: B.E / B.Tech / BCA Freshers can apply
  
• Excellent communication skills (verbal & written)
  
• Strong technical aptitude and problem-solving ability
  
• Willing to work in US rotational shifts
  
• Immediate joiners preferred
  

Why Join Us:

• Opportunity to work with one of the worlds leading IT companies
  
• Excellent learning and career growth in technical support
  
• Dynamic and supportive work environment
  

Call & Book Your Interview Slots:
7829336*** / 7829336*** / 9742630*** /9380300***

Limited openings apply now and start your career in tech support!

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