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Team Leader (international Process) @ PES Hr Services

Home > Customer Service (International)

 Team Leader (international Process)

Job Description

    We is currently seeking a Team Leader for their Telecom Process into ISP for NaviMumbai.location.The ideal candidate must have a minimum of one year of experience as Team leader for international process.Join us and be part of our dynamic team!

    Designation : Team Leader -Telecom Process

    Locatin: Airoli Navi Mumbai.

    Roles and Responsibilities:
    * Lead and supervise a team to meet operational goals
    * Develop and implement strategies to improve processes
    * Monitor performance and provide feedback
    * Ensure compliance with company policies and procedures
    * Education : HSC /Grad
    Experience : Minimum 1 year of experience as a TL on paper
    Process : Experience in Voice Process is mandatory (International)
    * Background : BPO Experience
    * Shift Window : 24 x 7
    * Week offs : Any 2 days in a week
    * Location : Airoli
    * Experience Target : Experience in handling team; have managed clients; hands on exc
    el and people management skills
    * Skills : Good communication skills; Excel knowledge ; People management ; Leadershi
    p skills; Quick Learner; Adaptability, handled attrition & shrinkage ,Schedule Adheren
    ce ,Login Hours Breaks ,CSAT, DSAT ,AHT Quality Bottom Quartile Management, NPS
    Previous experience as a Team Leader on Papers
    * Required Skills
    * Strong problem-solving skills
    * Excellent communication and teamwork abilities

    Please send your updated resume & Kindly confirm the same

    Basic Details

    1. Permanent Address

    1. Current Address

    1. Mobile Number

    1. Alternate Mobile No

    Employment

    1. Company Name

    1. Overall Experience

    1. Relevant Experience

    1. Notice Period

    1. Last Working Day, if resigned

    1. Current Annual Salary ( in lakhs per annum)

    1. Monthly Salary ( in Rupees)

    1. Do you have last 3 Salary Slips

    Expectations

    1. Do you have offer, in hand

    1. Expected Monthly Salary ( in Rupees)

    1. Reasons for Change

    Any query Kindly contact hidden_mobile /hidden_email

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Team Leader (international Process)

Contact Details:

Company: PES HR Services
Location(s): Dombivali,

+ View Contact

Keyskills:   isp international bpo bpo international voice process telecom team leader

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PES Hr Services

Company is one of the leading names involved when it comes to offering solutions pertaining to the web in order to cater with the demands of the corporate world. With a team of dedicated individuals and the trust that our customers have in us, we have reached the great heights. With a well-establish...

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