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Hiring For International Voice Process /Customer /Technical Support! @ Bpo Solutions

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 Hiring For International Voice Process /Customer /Technical Support!

Job Description

WARM GREETINGS FROM RIVERA MANPOWER SERVICES,


Role: Customer Support Associate Process: Banking / Insurance / E-commerce


Eligibility:

  • Graduate / Undergraduate
  • Minimum 1 year experience in International Voice process
  • Excellent communication and interpersonal skills
  • Willing to work in US / UK shifts
  • Immediate joiners preferred
  • Hike is based on drawn CTC and also Interview Score

Roles & Responsibilities:

  1. Handle inbound and outbound customer calls professionally and empathetically
  2. Provide accurate information and resolve customer issues efficiently
  3. Ensure first-call resolution and maintain service quality
  4. Document all interactions in CRM systems
  5. Escalate unresolved issues to the relevant departments
  6. Meet daily performance metrics (quality, productivity, customer satisfaction)
  7. Adhere to process compliance and company standards

Call and Book Your Interview Slots: 9986267*** 7829336*** / 8884777*** / 9742630*** /7829336***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Rivera manpower
Location(s): Bengaluru

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Keyskills:   customer service customer support technical support inbound microsoft Troubleshooting voice process service desk collections apple support outbound Customer Care INTERNATIONAL VOICE semi voice process International Voice Process

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₹ 4-8 Lacs P.A

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Bpo Solutions

Rivera Manpower Services, a renowned manpower consultancy, excels in talent solutions for IT and non-IT sectors. Over the past ten years, we have partnered with organizations to streamline recruitment, delivering top-notch professionals for specialized positions. We are a Top Choice for Bespoke ...