Customer Service Representative @ Teleperformance (TP)

Job Description

Key Responsibilities:

• Make outbound calls to international customers to Trouble Shoot customers Issue.
• Understand customer needs and present appropriate solutions.
• Handle objections and negotiate to close sales effectively.
• Maintain accurate records of customer interactions and sales using CRM tools.
• Meet and exceed monthly/quarterly sales targets and KPIs.
• Build strong relationships with customers to ensure repeat business.
• Collaborate with internal teams for smooth order processing and customer support.

Key Requirements:

• Experience: Minimum 1year experience in international voice Process.
• Education: Graduate in any discipline
• Language Skills: Excellent verbal communication skills in English.
• Tech Savvy: Basic knowledge of CRM tools and MS Office.
• Work Environment: Comfortable working in night shifts / rotational shifts.

Preferred Qualifications:

• Experience in outbound international telesales.
• Prior exposure to BPO/Call Center environments.
• Minimum 1Year experience International Voice Process.

What We Offer:

• Attractive salary.
• Comprehensive training and support.
• Growth opportunities and career progression.
• Dynamic and inclusive work culture.
• 2 way cab facility upto 25kms.

Interested candidates please Walkin at the below address and Mention the Recruiter name on the Resume.
Saraswati HR

7993975***

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Accounting / Finance Advertising / MR / PR / Events Agriculture / Dairy Animation / Multimedia Architecture / Interior Design Astrology Automobile / Auto Ancillaries / Auto Components Aviation / Airline / Aerospace / Aeronautical Banking / Financial Services / Broking BPO / Call Center / ITeS Brewery / Distillery Broadcasting Cement / Building Material Chemical / Petro / Plastic / Rubber / Glass Consumer Electronics / Appliances / Durables Courier / Transportation / Freight Defence / Government Education / Teaching / Training Electricals / Switchgears Engineering / Construction / Cement / Metals Environment / Waste Management Export / Import / Trading Facility Management Fertilizers / Pesticides FMCG / Foods / Beverage Food Processing Furnishings / Ceramics / Sanitaryware / Electricals Gems / Jewellery Gifts / Toys / Stationary Government / Departmental Heat Ventilation / Air Conditioning Hotel / Restaurant Industrial Design Industrial Products / Heavy Machinery Insurance Internet / E-Commerce IT - 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Keyskills:   Customer Support Bpo Voice Voice Process International Voice Process International BPO