Urgent | Hiring Software Engineer Call Center @ Sharda Consultancy

Job Description

Dear Candidate,

We are urgently seeking Software Engineer Call Center Dialer Development - Gurugram  

 

First round telephonic / google meet / Tech Round by  tech head (via Google Meet)   Job Title: Software Engineer Call Center Dialer Development    Salary - 10-15 LPA   Exp- 3-6 years experience)   Night shift    5.5 working days    About the Role    We are looking for a team of highly skilled Software Engineers to design and develop a Call Center Dialer Software from the ground up. This role involves building a scalable, secure, and feature-rich platform that integrates telephony, CRM, and real-time analytics.      Key Responsibilities   
1. Design and implement backend services for dialer logic, call routing, and CRM integration. 
2. Develop intuitive dashboards for agents and supervisors. 
3. Integrate VoIP technologies (SIP, RTP) and PBX systems (Asterisk/FreeSWITCH). 
4. Ensure compliance with security standards (TLS, SRTP, GDPR). 
5. Optimize performance for high-volume concurrent calls. 
6. Collaborate with DevOps for cloud deployment and CI/CD pipelines.
 Required Skills     Programming: Node.js, Python, or Java  Frontend: React.js or Vue.js  Telephony: SIP, RTP, Asterisk/FreeSWITCH, Twilio/Plivo APIs  Databases: PostgreSQL, MongoDB, Redis  Cloud & DevOps: AWS/Azure/GCP, Docker, Kubernetes    Security: OAuth2, JWT, TLS, SRTP  Familiarity with predictive/progressive dialer algorithms     Experience with CRM integrations (Salesforce, Zoho)  Knowledge of analytics tools (Grafana, ELK Stack)  Prior experience in call center or VoIP solutions

Interested candidates call/drop cv @hidden_mobile 

 

 

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   python programming react.js crm integration aws node.js software development software design dialer sip operations