Customer service representatives
- Assetcare Services
- 50 Positions
- Bengaluru
- 2 months ago
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Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales
Persuasive Speaking Skills
Communication Skills
Self-Control
Adaptability
Empathy
Employement Category:
Employement Type: Full timeIndustry: Hotel / RestaurantRole Category: F&B ServiceFunctional Area: Not SpecifiedRole/Responsibilies: Customer service representativesContact Details:
Company: Assetcare ServicesLocation(s): Bengaluru
Keyskills: communication adaptability
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Assetcare Services
Company Details collectibles. A person skill and ability can be an asset and thereby giving a helping hand by providing necessary modalities to make the asset useful to its fullest.
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