Customer Support Executive
- Teleperformance (TP)
- 0 - 1 years
- Chennai
- 2 months ago
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Job Description
Job Title: Customer Success Specialist - Non-Voice Process
(Excellent Communication Required- Both Verbal and Written)
Teleperformance is recruiting Customer Success Specialist for an International Process based in USA.
Who we are:
Teleperformance is a French MNC that offer Customer experience management services in more than 80+ countries, with more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Location: Chennai
Experience: Fresher & Experience can apply
Contract: Permanent
Grade: 1
Remuneration: (30% Hike from the Last Take Home)
Up to 3.5 Lakhs Annual CTC. Based on the competence and experience, salary will be decided.
Immediate Joiners are preferred.
Job Summary / Overview:
- Assess / underwrite applications and policy cancellations. Such processing includes typing and the addition of applicable data fields. Candidates will be expected to send over completed tasks electronically as required by the process.
- Ability to comprehend respond to customer queries with immediate resolution to ensure customer satisfaction.
Main Job Requirements:
Education & Specifics:
- Service hours 24*7, Rotational Shifts & Week Offs
- Qualification Graduate
Work Experience:
- Experience in Insurance and / or underwriting experience preferred.
- Prior experience in Banking processes is mandatory.
Points to be remembered:
- Excellent English Communication is a must.
- Fresher & 6months-1 Year of Experience in International Customer Support or Banking Processes is a Must.
- Experience in Insurance and / or underwriting will be an added advantage.
- Graduation is a Must.
- Willing to work in Night Shifts.
- Candidates should be within the Boundary limits.
Contact Person
Divya Lakshmi-7845590*** Candidate Can Come for Direct Walk-in to Ambattur ambit Chennai
Mention Divya Lakshmi on your Top of the resume
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Non Voice - OtherEmployement Type: Walk-insContact Details:
Company: Teleperformance (TP)Location(s): Chennai
Keyskills: fresher Non Voice Process International Chat Process BPO Bpo Non Voice Chat Process
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