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Database Administrator @ Accenture

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 Database Administrator

Job Description

 About The Role  
Project Role :Database AdministratorProject Role Description :Design, implement and maintain databases. Install database management systems (DMBS). Develop procedures for day-to-day maintenance and problem resolution. Must have skills :Oracle Database Administration (DBA)
Good to have skills :NA
Minimum 5 year(s) of experience is required
Educational Qualification :15 years full time educationSummaryAs a Database Administrator, you will administer, develop, test, or demonstrate databases. Perform many related database functions across multi-customers, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.
Roles & ResponsibilitiesDatabase Administration and Support:
  • Handle all P1, P2, P3, and P4 incidents, changes, and service requests related to Oracle Database administration, ensuring prompt and efficient resolution within SLAs.
  • Manage day-to-day database operations, including backup/restore, health checks, performance tuning, and resource optimization.
  • Proactively monitor database systems using tools like Zabbix, CheckMK, or Extended Events, ensuring optimal performance and uptime.
  • Implement and manage high availability (HA) and disaster recovery (DR) solutions such as Always On Availability Groups, clustering, replication, and log shipping.
  • Perform Oracle Database upgrades, patching, migrations, and configuration changes with minimal disruption to business operations.Technical Expertise and Problem Solving:
  • Troubleshoot and resolve complex database issues, collaborating with other senior team members or SMEs when necessary.
  • Perform root cause analysis for recurring incidents and propose preventive measures to avoid future occurrences.
  • Optimize database performance by identifying and addressing bottlenecks, inefficient queries, or hardware limitations.
  • Utilize automation tools, SQL, and Shell scripts to reduce manual interventions and streamline repetitive tasks.Customer Interaction and Coordination:
  • Act as the first point of contact for all Oracle Database-related issues allocated to your team, ensuring professional and timely communication with customers.
  • Collaborate with the SME/Team Manager for escalations, providing detailed analysis and proposed resolutions.
  • Provide guidance to customers on best practices, database strategies, and technical solutions when needed.Mentorship and Collaboration:
  • Assist junior DBAs in resolving complex tickets, enhancing their troubleshooting skills, and providing technical guidance.
  • Share knowledge with peers and juniors through training sessions, documentation, or informal mentoring.
  • Coordinate effectively with other DBAs, SMEs, and Team Managers to ensure seamless operations across shifts and teams.Process Adherence and Reporting:
  • Follow established processes, including ITIL-based incident, change, and problem management workflows, to maintain service quality.
  • Maintain and update documentation for assigned tasks, incidents, and solutions for future reference and audits.
  • Regularly review and contribute to process improvements and knowledge-sharing initiatives.Continuous Learning and Development:
  • Stay updated on emerging Oracle Database technologies, tools, and best practices to enhance technical expertise.
  • Participate in training, certifications, and workshops to remain proficient in Oracle Database administration.Professional & Technical Skills
  • Must to have skills:Proficiency in High Availability (HA) and Disaster Recovery (DR) solutions for Oracle Database. Solid experience in performance tuning and query optimization, including troubleshooting and resolving database performance issues.
  • Communication Skills:
  • Strong verbal and written communication skills, with the ability to collaborate effectively within teams and with stakeholders.
  • Work Tenure:A consistent career track record, with an average of at least 2 years spent in each previous organization.
  • Work FlexibilityWillingness to work in a 24x7 environment as needed, adapting to rotational shifts.
  • Escalation Handling and Customer Interaction:Experience in managing escalations and interacting directly with customers to resolve issues and ensure client satisfaction.
  • Strong understanding of multi-geographic support environments, effectively addressing diverse customer needs while ensuring consistent, high-quality database support.
  • Expertise in Oracle Database, with proficiency in high availability (HA) and disaster recovery (DR) solutions such as datagaurad and RAC.
  • Proficient in Oracle Database performance optimization and tuning to ensure optimal database performance and responsiveness for critical systems.
  • Skilled in planning and executing Oracle Database upgrades and migrations, minimizing downtime and ensuring seamless transitions.
  • Proficient in Oracle database patching-standalone and RAC.
  • Proficient in SQL or Shell scripting for automation and task optimization.
  • Familiarity with cloud technologies for database-related components, with a preference for hands-on experience.
  • Proficient in SQL or Shell scripting for automation and task optimization.
  • Experience managing and supporting Oracle Database, ensuring reliable analytics and reporting functionalities.
  • Strong troubleshooting skills on Unix/Windows platforms.
  • In-depth knowledge of backup and recovery processes, ensuring data integrity and availability in critical situations.
  • Good understanding of ITIL processes, ensuring structured incident management, change control, and service delivery.
  • Demonstrate strong customer handling skills, with the ability to interact directly with clients, understand their requirements, and contribute to delivering tailored database solutions and strategic recommendations.
    Additional Information
  • High level of acceptance and flexibility to accept change and requirement according to industry demand.
  • Should be enthusiastic to learn new technologies and enhance troubleshooting skills.
  • The candidate should have a minimum of 6+ years of experience in Oracle Database Administration (DBA)
  • This position is based at our Gurugram office
  • A 15 years full time education is required Qualification 15 years full time education

    • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Software & QA
    Role Category: DBA / Data warehousing
    Role: Database Administrator
    Employement Type: Full time

    Contact Details:

    Company: Accenture
    Location(s): Noida, Gurugram

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    Keyskills:   performance tuning sql rac oracle dba unix zabbix disaster recovery dbms patching root cause analysis cloud technologies high availability query optimization oracle database windows platform troubleshooting shell scripting customer handling itil

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