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Mega Walk In - Non Voice Customer Support @ Teleperformance (TP)

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 Mega Walk In - Non Voice Customer Support

Job Description

Role & responsibilities


  • Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point wherever possible.
  • Demonstrates confidence and willingness to resolve customer requests or queries.
  • Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each customer support engagement.
  • Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer.
  • Manages all customer communication with the appropriate level of etiquette, timeliness, and professionalism, whilst working towards achieving agreed operational targets.

Preferred candidate profile


  • Excellent Communication Skill.
  • Graduation Mandatory.
  • Typing Speed (25-35 words/minute).
  • Adept in Rule based decision making.
  • Ability to problem solving using math and analytical assessment methods.
  • Research skills to meet customer expectations.

Interested Candidates can come for direct Walk In

Mention Aruna HR in your resume.


Contact - Aruna HR : 6385858***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins

Contact Details:

Company: Teleperformance (TP)
Location(s): Chennai

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Keyskills:   Email Support Customer Support Non Voice Process International Non Voice Email Process Chat Support Bpo Non Voice

 Fraud Alert to job seekers!

₹ -3.5 Lacs P.A

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Teleperformance (TP)

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