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Hiring for International voice process in @ Sahasya Global

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 Hiring for International voice process in

Job Description

    Job Description

    Urgent Hiring for International Voice process

    Min 1 Year of experience into international calling

    Qualification: 10+2/ 10+3/Graduates /PG

    Location: Hyderabad - Knowledge city

    Mode: Work From office

    Job Summary: The International Voice Executive is responsible for managing high-value customer interactions via phone, ensuring the delivery of a superior customer experience, addressing technical queries, resolving issues, and providing tailored solutions. This role demands a high level of communication proficiency, adaptability, and cultural awareness, as well as the ability to work under pressure while maintaining customer satisfaction.

    Roles & responsibilities:

    • Handle inbound and outbound calls from international clients, primarily focusing on high-priority customers.
    • Provide assistance with product or service inquiries and problem resolution.
    • Maintain professionalism and empathy, ensuring a positive customer experience.
    • Excellent communication skills are a basic requirement.
    • The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time.
    • An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints.
    • Flexible to work in Night shift (US timing)

     

    Essential Duties and responsibilities: Process transactions within the shift, take the ownership of the work and work independently with minimum supervision

    Other Benefits:

    Medical Allowance- (5Lakhs - Yearly)

    Night Shift allowance

    Internet Allowances

    Cab facility *2-way Transport

    Working Days *5 days working and 2 days off in a week.

    Meal: Free Meal during the work.


    ***References are highly appreciated***

    For more details,

    Share your CV to: hidden_email
    Contact no: hidden_mobile

    Client industry you are hiring for: BPM / BPO

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Hiring for International voice process in

Contact Details:

Company: Sahasya Global
Location(s): Hyderabad

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Keyskills:   inbound calls international bpo semi voice customer service international call center collections process international voice process customer support

 Fraud Alert to job seekers!

₹ 1 to 6 Yr

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Sahasya Global

Sahasya Global Solutions We are a global IT Solutions, Consulting and Services organization specialized in providing customized, end-to-end IT solutions that achieve business success, leveraging leading technologies in a global delivery model. We propel our clients forward by enabling superior o...