Service Delivery Manager
- Ltimindtree
- 12 - 17 years
- Mumbai
- 2 months ago
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Job Description
LTIMindtree hiring Serving Delivery Manager for Mumbai & Pune location
Exp-13 to 17 yrs
Notice period- Immediate to 30 days,
Location - Mumbai/Pune
if interested Share me these details along with cv in my email - Ri*************a@lt********e.com
Total Experience in Service Delivery Manager -
Relevant exp.in service-level agreements (SLAs) and operational metrics -
Current CTC-
Expected CTC-
Holding offers if any-
Current Location-
Preferred Location-
Notice period-
Skills-
Current company-
Date of Birth-
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Available for interview -
Job description-
As a Delivery Manager you will be responsible for the successful delivery of technology solutions and services across multiple projects and accounts. You will lead cross-functional teams, manage client relationships, and ensure alignment with clients strategic goals and compliance standards. This role demands strong leadership, technical acumen, and a customer-centric approach
Project & Service Delivery
- Oversee end-to-end delivery of IT services including application development, infrastructure, and support.
- Ensure projects are delivered on time, within budget, and meet quality standards.
- Manage service-level agreements (SLAs) and operational metrics.
Client & Stakeholder Engagement
- Build strong relationships with stakeholders to understand business needs and translate them into technical solutions.
- Provide regular updates, dashboards, and reports to leadership.
Team Leadership & Resource Management
- Lead and mentor delivery teams including project managers, developers, analysts, and support staff.
- Manage resource allocation, hiring, and performance reviews.
- Promote a culture of innovation, accountability, and continuous improvement.
Governance & Compliance
- Ensure adherence to clients IT governance, cybersecurity, and compliance frameworks.
Support audits and risk assessments in collaboration with InfoSec and compliance teams.
Process Optimization
- Drive process improvements using Agile, DevOps, and Lean methodologies.
- Implement best practices for delivery management, incident resolution, and change control.
- 10+ years of experience in IT delivery management, preferably in large enterprise environments.
- Proven experience managing complex IT projects and service portfolios.
- Strong understanding of ITIL, Agile/Scrum, and DevOps practices.
- Excellent communication, leadership, and stakeholder management skills.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: LtimindtreeLocation(s): Mumbai
Keyskills: SLA ITIL Delivery Manager Service Delivery Agile Leadership Service Delivery Management Vendor Management IT Service Delivery Delivery Management Communication Skills customer-centric IT Service Delivery Management scrum Project Delivery Stakeholder Management
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Ltimindtree
[NSE: LTIMindtree] is a global technology consulting and digital solutions LTIMindtree company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 75...
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