Branch Operations Manager-branch Banking-service @ Kotak Mahindra Bank

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Branch Operations Manager-branch Banking-service

Kotak Mahindra Bank
1 - 10 years
Mumbai
2 months ago
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Job Description

We are looking for a proactive and detail-oriented Branch Operations Manager to oversee the daily operations of our branch
This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency
The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences

Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
Generate leads through market activities, referrals, and cold calling.
Ensure proper documentation and adherence to KYC norms as per company guidelines.
Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
Maintain strong relationships with channel partners and ensure consistent business flow.
Track and update the status of loan applications to customers and partners.
Achieve monthly and quarterly sales targets as assigned.
Provide excellent customer service and resolve queries promptly.

Job Classification

Industry: Banking
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Branch Operations Manager
Employement Type: Full time

Contact Details:

Company: Kotak Mahindra Bank
Location(s): Mumbai

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Keyskills: Cold calling Lead generation Retail Credit operations Branch banking Branch operations Banking operations Customer service Operations Auditing

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Kotak Mahindra Bank

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Branch Operations Manager-branch Banking-service @ Kotak Mahindra Bank

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