Role Description
Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client.
Key Responsibilities
Receive and answer all incoming calls/mails/papers reporting complaints or work requests
Log in the call through the software, which in term generates work orders
Maintain the helpdesk work area and equipment in a clean and orderly condition following all
prescribed regulations
Maintain the confidentiality and security of all data and information relating to the facility
-Maintain professional appearance at all times
Preferred candidate profile
Minimum 2-4 years experience in any facility management company or in a hospitality industry.
Excellent knowledge of Word and Excel
Excellent customer service skills
Excellent communication skills
Location : Hyderabad Hitech city
Experienced candidates Please reach out to
Sy*************n@so***o.com
WhatsApp : 9100827***

Keyskills: Communication Skills Hospitality Management Front Office Operations Guest Handling Guest Relations Hotel Management Guest Relationship Management
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80 countries, Sodexo serves 75 million consumers each day through its unique combination of On-site Serv...