International Customer Service Representative @ Teleperformance (TP)

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International Customer Service Representative

Teleperformance (TP)
0 - 3 years
Mumbai
2 months ago
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Job Description

Role & responsibilities

Handle customer calls regarding service related issues.

Provide accurate information and resolve customer complaints within defined timelines.

Maintain customer records by updating account information accurately.

Meet performance targets such as quality, handling time.

Maintain professionalism and empathy in customer interaction.

Preferred candidate profile

Excellent communication skills.

Strong problem-solving and listening skills.

Should be comfortable working in rotational(US)shift.

Should be comfortable with 2 rotational week-off and 5 working days.

MUST BE RESIDING IN MUMBAI.

Note:

1. Candidate need to visit the office for training purposes.

2. Needs to have a power back up and internet connectivity of at least 100mbps.

Contact Details :

sa***********n@te****************s.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Mumbai

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Keyskills: Communication Skills Us Voice Process Inbound Voice Process Banking Process International Voice Process

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₹ -3.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance (TP)

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International Customer Service Representative @ Teleperformance (TP)

Home > Customer Success, Service & Operations - Other