Immediate Opportunity For Customer Care Representatives !!! @ Reputed Client

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Immediate Opportunity For Customer Care Representatives !!!

Reputed Client
3 - 7 years
Hyderabad
5 months ago
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Job Description

Interesting Opportunity for Customer Care Representatives with Global Health Care !!

Role : Customer Care Representatives (Female)

Location : Gachibowli

Experience: 3-7 Years

Education: Graduation

Note : Need candidates from Hospital Industry

Profile: Frontline service professionals experienced in patient communication and diabetes care coordination.

Job Description (JD):

Handle telephonic inquiries and schedule appointments.
Manage appointment reminders, follow-ups, and cancellations.
Counsel patients on basic therapy instructions and handle queries empathetically.
Assist with feedback collection and satisfaction surveys.

Key Result Areas (KRAs):

90% appointment retention and follow-through.
High engagement on patient satisfaction metrics.
Timely handling of inbound and outbound patient communication.
Documentation of patient interactions in CRM/EMR tools.

Interested professionals can share their resume to pa******m@**.experis.com

Job Classification

Industry: Medical Services / Hospital (Diagnostics)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Reputed Client
Location(s): Hyderabad

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Keyskills: Customer Care hospital Inbound Process Inbound Voice Process Patient Care Voice Process

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Reputed Client

Reputed client of BVR people consulting

Immediate Opportunity For Customer Care Representatives !!! @ Reputed Client

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