Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Customer Service Executive @ Globiva

Home > Customer Success, Service & Operations - Other

 Customer Service Executive

Job Description

Job description

Role & responsibilities: : -

*Interface with Customers via Inbound/Outbound calls .

*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedure s.

*Clarify Customer requirements; probe for and confirm understanding of requirements.

Candidate Profile-

*Undergrad and Freshers can apply too.

*Excellent verbal and written communication skills.

*Day Shift (6 days working)

Requirements:

  • Previous experience in BPO sales or customer service is highly desirable.
  • Excellent communication skills, both verbal and written.
  • Strong persuasive and negotiation abilities.
  • Ability to work in a fast-paced and target-driven environment.
  • Good Sales and convincing skills
  • Proficiency in using CRM software and other sales tools.
  • High school diploma or equivalent; a bachelor's degree is a plus.

Benefits:

  • Competitive salary package with attractive incentives and bonuses.
  • Comprehensive training and ongoing professional development.
  • Opportunities for career growth and advancement within the company.
  • ESIC
  • Paid vacation and sick leave.
  • Fun and engaging work environment with regular team-building activities.

How to Apply:

*Virtual Interviews Available call or whatsapp on

NAME HR ASHA

CONTACT 9891449***.


  • Job Classification

    Industry: BPM / BPO
    Functional Area / Department: Customer Success, Service & Operations
    Role Category: Customer Success, Service & Operations - Other
    Role: Customer Service
    Employement Type: Freshers

    Contact Details:

    Company: Globiva
    Location(s): Noida, Gurugram

    + View Contactajax loader


    Keyskills:   Calling Process Bpo Voice Inbound Process Handling Calls Handling Customer Queries Customer Service Customer Calling Solving Queries Inbound Calls Voice Process Outbound Process Query Resolution Voice Support Domestic BPO Customer Care Customer Handling

     Fraud Alert to job seekers!

    ₹ 50,000-2.25 Lacs P.A

    Similar positions

    Phonepe Customer Support Executive -day Shift | Freshers | Navi Mumbai

    • TOP BPO
    • 0 - 3 years
    • Mumbai
    • 4 days ago
    ₹ 50,000-3 Lacs P.A.

    Process Associate - Customer Service | Non Voice & Voice | Gurgaon

    • Concentrix
    • 0 - 5 years
    • Noida, Gurugram
    • 4 days ago
    ₹ 1.75-5 Lacs P.A.

    Customer Service Associate - IndiGo Airlines Support

    • TOP BPO
    • 0 - 2 years
    • Pune
    • 4 days ago
    ₹ 50,000-2.25 Lacs P.A.

    Customer Care Executive For Banking Project

    • Adroit Synergies
    • 0 - 1 years
    • Noida, Gurugram
    • 5 days ago
    ₹ 50,000-2 Lacs P.A.

    Globiva

    GLOBIVA SERVICES PRIVATE LIMITED Globiva is a leading Business Process Management company. We offer business value to our clients through innovative solutions and operational excellence in key industry verticals, including banking and financial services, insurance, manufacturing, e...