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Gold Loan Relationship Officer-loans Against Gold @ Kotak Mahindra Bank

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 Gold Loan Relationship Officer-loans Against Gold

Job Description

We are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment. The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications. The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations.

Source new customers for gold loan products through branch walk-ins, field visits, and local networking

Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of customer service and satisfaction Cross-sell other banking products such as CASA, insurance, and investment products Ensure compliance with internal policies, audit norms, and regulatory guidelines Maintain accurate records of customer interactions and loan documentation Collaborate with branch teams to ensure seamless operations and customer experience

Job Classification

Industry: Banking
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Personal Banker
Employement Type: Walk-ins

Contact Details:

Company: Kotak Mahindra Bank
Location(s): Hyderabad

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Keyskills:   Loans Investment products Interpersonal skills Networking Branch operations Gold loan Customer service Customer experience banking products Auditing

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₹ Not Disclosed

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Kotak Mahindra Bank

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