Integration Support Coordinator
- Luxoft
- 2 - 5 years
- Mumbai
- 2 months ago
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Job Description
Project descriptionThe ISC is a technicalPMO resource who supports Integration Leads and Engagement Managers across IT infrastructure and network migration projectsfrom kickoff through cutover to closeout
Project administration and governance
Set up and migrate project plans into Smartsheet
Track schedules, resources, delivery commitments
Produce milestone summaries
Maintain Risk & Issue logs as and when required
Document management
Keep project documentation current :Infra estimates, time reporting, assumptions/actions
Vendor & stakeholder coordination
Use BOT tool to track circuit orders, follow up on delivery dates, escalate delays
Liaise with Data Center Facilities and Field Support Facilities for rack diagrams and remediation
Schedule site surveys, review vendor surveys, hand off to execution teams
Facilitate networkintegration meetings with Application Engineers and internal teams
Work with thirdparty vendors (AT&T, Verizon, ComNet, Parallel, CDW, etc.) to fulfill requests and update status
Cutover support
Coordinate UPS/PDU deliveries with Field Site UPS team for hardware installations
Assist with legacy equipment decommissioning
Escalation & issue resolution
Identify blockers, request resources, drive escalations, remove impediments in partnership with ILs
Administrative support
Schedule and host project meetings on behalf of Integration Leads
Facilitate team access to required systems, assets, and documentation
Partner with IRM to prepare cutover cut-sheets
Must have
3+ years of experience
Working knowledge of IT infrastructure (data-centers, networking, cabling, UPS/PDU) and network migration
Hands-on experience with project tools (Smartsheet, Excel, BOT tool or equivalent)
Strong project-tracking, time-management, and documentation abilities
Excellent verbal and written communication, facilitation, and stakeholder-management skills
Proven vendor coordination and escalation experience
Analytical mindset with attention to detail and ability to manage multiple priorities
Familiarity with risk and issue management processes (RACI, IRAAD)
Flexible to work as per project demands Nice to have
Experience with cloud or hybrid networking (AWS, Azure)
Background in engineering or architecture roles
Healthcare industry integration experience
Understanding of field-support and data-center operations
Location - pune,mumbai,chennai,Bengaluru
Job Classification
Industry: LegalFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Project CoordinatorEmployement Type: Full timeContact Details:
Company: LuxoftLocation(s): Mumbai
Keyskills: bot documentation microsoft azure facilitation aws c# project management confluence data analysis smartsheet ms project program management business analysis power bi sql server sql tableau pmo scrum agile project coordination project planning jira
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