International BPO Process @ eClerx

Home > Customer Success, Service & Operations - Other

International BPO Process

eClerx
0 - 2 years
Mohali, Chandigarh
3 months ago
Email to a friend
Report this job

Job Description

Analyst International Voice Operations Customer Care Customer Operations Responsibilities

- Take appropriate steps to resolve customer's problems

- Troubleshoot technical issues related to customers services

- Communicate effectively and close the loop with clients in case of observations

- Update status in internal as well as client tools

Preferred candidate profile

Minimum Qualifications

- Graduate either Fresher/Experienced

- Good communication and interpersonal skills

- Ability to quickly and efficiently assimilate process knowledge

- Professional in conduct/behaviour, appearance and communication

- Understanding of web technology and cable setup

- Reliability in terms of attendance and timing

- Flexible for 24x7 shifts

- Should not have any commitments part time courses, tuitions, etc. that hamper work performanceRole & responsibilities

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers

Contact Details:

Company: eClerx
Location(s): Mohali, Chandigarh

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: BPO International Voice Customer Service Customer Support Voice Process Inbound

Fraud Alert to job seekers!

₹ 2-3 Lacs P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Process Associate - Customer Service | Non Voice & Voice | Gurgaon

Concentrix

0 - 5 years

Noida, Gurugram

4 days ago

₹ 1.75-5 Lacs P.A.

Job Fair - International Voice & Non Voice || Uk/us Process

Hiring Multinational

1 - 5 years

Noida, Gurugram

4 days ago

₹ -7 Lacs P.A.

Urgent Openings For MNCs || International Voice Process

Ishmeet Consultant

0 - 5 years

Noida, Gurugram

5 days ago

₹ 2.5-5.5 Lacs P.A.

Walk In Drive - International Voice Process (Tech & Non Tech)

Voisun Telecom

0 - 5 years

Pune

6 days ago

₹ -6 Lacs P.A.

eClerx

International BPO Process @ eClerx

Home > Customer Success, Service & Operations - Other