HCLTech hiring Fresher For International Voice | chennai
- HCLTech
- 0 years
- Chennai
- 2 months ago
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Job Description
HCL Tech Hiring for Work from Home Voice Process - Freshers
Job description
B.tech ,M.tech, BCA, BE and MCA candidate is not eligible
Designation: Customer Care Representative-Freshers
Any Grad/UG can apply (No Regular Students / No Law Graduate)
For Fresher's role B.tech ,M.tech, BCA and MCA candidate is not eligible
Interested candidates can share their resumes to sh*********t@hc****h.com
Job Title: Customer Support Executive Voice Process-WFH
Location: Chennai
Required Experience: Fresher
Shift: 24x7 rotational shifts (including night shifts and weekly offs)
Job Summary:
We are hiring enthusiastic and customer-focused individuals for our voice support team in Chennai. This role involves handling customer interactions over the phone, resolving queries, and ensuring a high level of customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally
- Address customer queries and concerns with empathy and clarity
- Maintain accurate records of customer interactions
- Ensure timely resolution and follow-up on customer issues
- Adhere to shift schedules and company policies
Required Skills & Qualifications:
- Excellent communication skills both verbal and written
- Strong interpersonal and soft skills
- Willingness to work in rotational shifts, including night shifts and weekends
- Positive attitude and ability to work in a team environment
Preferred Attributes:
- Ability to remain calm under pressure
- Multilingual skills are a plus
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Retention - Voice / BlendedEmployement Type: FreshersContact Details:
Company: HCLTechLocation(s): Chennai
Keyskills: Fresher International Call Center Voice Process Voice Support US Process Communication Skills Bpo Voice Technical Voice Process International Voice International Process International BPO International Voice Process International Calling
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