Branch Operations Manager-branch Banking-branch Banking @ Kotak Mahindra Bank

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Branch Operations Manager-branch Banking-branch Banking

Kotak Mahindra Bank
1 - 10 years
Hyderabad
4 months ago
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Job Description

We are looking for a proactive and detail-oriented Branch Operations Manager to oversee the daily operations of our branch This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences Oversee day-to-day branch operations, ensuring smooth and efficient functioning Ensure strict adherence to bank policies, audit standards, and regulatory requirementsAuthorize and verify system inputs for customer transactions and service requests (SO/SDO/RO)Manage branch lobby and customer queues to enhance service deliveryHandle cash operations, including foreign exchange (FX) and traveler s cheques (TCs), within prescribed limits Address and resolve customer complaints within defined turnaround times (TAT)Ensure AML and KYC compliance for all account opening forms submitted to CPC/RPC

Job Classification

Industry: Banking
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Branch Operations Manager
Employement Type: Full time

Contact Details:

Company: Kotak Mahindra Bank
Location(s): Hyderabad

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Keyskills: Service delivery Branch banking Banking operations Branch operations cash operations Customer service Customer complaints Operations Foreign exchange Auditing

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Kotak Mahindra Bank

Kotak Mahindra Bank Ltd.

Branch Operations Manager-branch Banking-branch Banking @ Kotak Mahindra Bank

Home > Banking Operations