Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Assistant Manager - Operations @ Izee Manpower

Home > Customer Service (International)

 Assistant Manager - Operations

Job Description

    • Minimum Educational Qualification 12th Std. (No Backlogs), Graduation will be preferred.
    • Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner
    • Strong leadership and people management skills.
    • Proficiency in MS Excel, PowerPoint, and reporting tools.
    • Strong understanding of BPO operations, SLAs, and KPIs.
    • Ability to multitask and work under pressure.
    • 3+ years of experience in BPO operations, with at least 1-2 years in a team leadership or assistant managerial role.
    • Experience handling voice / non-voice / blended processes

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Assistant Manager - Operations

Contact Details:

Company: Izee Manpower
Location(s): Bengaluru

+ View Contactajax loader


Keyskills:   operations csat aht service level management

 Fraud Alert to job seekers!

₹ to 8 Yr

Similar positions

International Chat Process - NOIDA

  • Tech Mahindra Ltd.
  • 50 Positions
  • Delhi, NCR
  • 6 days ago
₹ 0 to 4 Yr

Tech Mahindra - Hiring For Chat And Voice

  • Tech Mahindra
  • 10 Positions
  • Mumbai
  • 10 days ago
₹ 0 to 4 Yr

Mega walk-in Drive TechMahindra Noida

  • Tech Mahindra
  • 99 Positions
  • Noida, Gurugram
  • 18 days ago
₹ 1 to 6 Yr

Customer Service Representative - Tech

  • Tech Mahindra
  • 80 Positions
  • Mumbai
  • 20 days ago
₹ 1 to 6 Yr

Izee Manpower

Izee Manpower is a leading professional organization servicing a host of fortune 500 clients across verticals and training expertise in soft skills communication and personality development.