Service Coordinator @ DPIIND

Job Description

Role & responsibilities

Job Summary

The Service Coordinator is responsible for managing and coordinating service operations to ensure timely and efficient delivery of support to clients. This role involves scheduling, tracking, and communicating with engineers and client.

Key Responsibilities:

• Communicate with the engineers on daily basis regarding their schedules.
• Ensure timely completion of service requests.
• Act as the primary point of contact for engineers and client regarding updates and issues.
• Address queries, complaints, and feedback from engineers in a professional and timely manner.
• Monitor the availability and work of engineers.
• Prepare regular reports on engineer performance.
• Initiating mails to team on daily basis about the productivity.
• Collect attendance from engineers on daily basis.

Qualifications and Skills:

• Any Bachelors degree
• Good knowledge on MS-Excel.
• Strong organizational and multitasking skills.
• Excellent communication skills in Tamil or Malayalam.
• Problem-solving skills and attention to detail.

This is Work From Home option, you need to have Laptop and Wi-Fi setup.

Interested candidates pls email your updated resume to ***@dp***d.com or WhatsApp to 9908657***.

PLS IGNORE IF THIS IS NOT MATCHING TO YOUR SKILL SET

Preferred candidate profile

Graduate

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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