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Hiring For Tech Support Associate For Jaipur || Ctc Upto 3.80lpa @ THR Consultants

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 Hiring For Tech Support Associate For Jaipur || Ctc Upto 3.80lpa

Job Description

Interested Candidates may connect with their Interest Level to Ms.Afreen Manzoor-+91 9320613***


Job Description:
We are searching for a Tech Support Associate to join our team in Jaipur! In this role, you will provide technical support to customers. You will troubleshoot customer issues, provide solutions, and ensure customer satisfaction.Responsibilities:

  • Troubleshoot technical problems related to computers, devices, software, and operating systems.
  • Assist customers with Black Baud and Adobe product usage.
  • Provide clear and concise explanations of technical concepts to customers.
  • Document customer interactions and resolutions.
  • Maintain a positive and professional demeanor at all times.


Qualifications:

  • Undergraduate & Graduate in any stream with strong technical knowledge.
  • Candidates with 0-3 years of experience in same domain can only apply
  • Excellent verbal and written English communication skills.
  • In-depth knowledge of cloud computing concepts is a plus.
  • Ability to work effectively in a fast-paced environment.
  • Excellent customer service skills with a focus on customer centricity.
  • Ability to work in rotational shifts.


Benefits:

  • Competitive salary (30,000 - 37,000 per month).
  • Rotational work schedule.
  • Cab Facility in odd hours both for male & female
  • Performance bonus.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: THR Consultants
Location(s): Jaipur

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Keyskills:   Voice Support Technical Voice Process International BPO Blended Process IT Helpdesk International Technical Support Helpdesk IT Service Desk Technical Helpdesk Technical Support Technical Process International Voice International Voice Process

 Fraud Alert to job seekers!

₹ .25-4 Lacs P.A

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