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Hiring For International Voice Process Mumbai - Walk-in Interviews @ Sutherland

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 Hiring For International Voice Process Mumbai - Walk-in Interviews

Job Description

We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Day Shift). This is a customer support role involving voice communication with international clients.

Key Responsibilities:

-Employees are expected to interact with UAE based customers.

-Provide high-quality voice-based support to international customers.

-Handle queries via calls in a timely and professional manner.

-Troubleshoot and resolve customer issues effectively.

-Maintain customer satisfaction and adhere to quality and performance standards.

-Work in Day shifts


Candidate Profile:

-Excellent English communication skills (both verbal & written).

-Strong interpersonal and problem-solving skills.

-Basic proficiency in MS Office tools (Outlook, Word, Excel).

-Good typing speed and computer navigation skills.

-Team player with a proactive and professional attitude.


Eligibility Travel Boundaries:

Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:

-Central Line: Kalyan to Sion.

-Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur)

-Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)


Shift & Weekly Off:

Shift: Any 9hrs shift between 9AM - 9PM

Weekly Off: 5 days working & 2 rotational offs


Perks & Benefits:

-Lucrative performance-based incentives.

-Cab facility for safe and convenient travel.

-Travel allowance including Medical insurance coverage.

-Work-life balance with 2 weekly offs.


NOTE:

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TA*******k@Su*************l.com


Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required


Join us and be part of a dynamic team driving global customer satisfaction!

Kindly Contact HR Prerana

Email ID : Pr**********y@su*************l.com


Preferred candidate profile

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Sutherland
Location(s): Mumbai

+ View Contact

Keyskills:   Customer Support Excellent Verbal And Written Communication Skills Fresher Hiring Us Voice Process International BPO Fluent English Bpo Voice International Voice Process

 Fraud Alert to job seekers!

₹ 1-2.5 Lacs P.A

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...

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