Quality Review Specialist
- Mphasis
- 1 - 4 years
- Bengaluru
- 4 months ago
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Job Description
Hi Aspirants ,
Please share your resumes on the below given email id :
is***********a@mp****s.com
Quality Review Specialist
Essential Job Functions:
- Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
- Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
- Should have knowledge on Paystub, W2s, Bonus-Commission, passive (Alimony-Child Support), Rental Income.
- Communicate with all parties involved in the transaction to keep them informed of file status
- Escalates fraud files to Credit Manager/Risk Management team.
- Communicate status and decisions (approval, suspense, denial) to the appropriate individuals in accordance with company SLAs
- Strong communication skills & computer proficiency i.e. Microsoft Word, Excel, Electronic Mail, Internet
- Ability to perform duties under minimal supervision and actively engage with supervisor to resolve complicated issues
- Strong time management skills to plan and organize a high daily loan volume
- Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness, and enthusiasm
Requirements:
- Minimum 1 year experience in US Residential Mortgage preferably in Pre/ Post close audit with excellent knowledge of guidelines
- Excellent customer service and written and verbal communication skills
- Detail oriented and excellent organizational skills
- Quick learner to keep up with the fast paced mortgage industry
- Able to prioritize multiple tasks and manage time
- Problem-solver with strong analytical skills
- Adheres to directives, procedures, and standards
- Ability to work in a paperless environment
- Computer proficiency including Microsoft Office Product Suite
- Candidates must be available to work outside of normal business hours when necessary
- Flexible to work in 24/7 process including night shifts and weekendse & responsibilities
Job Classification
Industry: BankingFunctional Area / Department: Finance & AccountingRole Category: FinanceRole: Financial AnalystEmployement Type: Full timeContact Details:
Company: MphasisLocation(s): Bengaluru
Keyskills: Quality Audit Financial Services US Mortgage Income Calculation Auditing
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