International Customer Support Executive @ Teleperformance (TP)

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International Customer Support Executive

Teleperformance (TP)
0 - 4 years
Mumbai
2 months ago
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Job Description

Role & responsibilities

Handle inbound/outbound calls from customers regarding service related issues.

Provide accurate information and resolve customer complaints within defined timelines.

Meet performance targets such as quality, call handling time, and customer satisfaction scores.

Maintain customer records by updating account information accurately.

Preferred candidate profile

Should be comfortable with rotational shift.

HSC with minimum 6 months experience OR Graduate freshers.

Excellent english communication skills.

Should have basic knowledge about banking.

Hiring Boundary:

MIra Road to Churchgate

Thane to CST

Vashi to Masjid Bundar

(Candidate needs to travel to the office for training purpose.)

Contact details:

Sakshi - 7304282*** OR sa***********n@te****************s.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Teleperformance (TP)
Location(s): Mumbai

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Keyskills: Communication Skills Customer Support International Voice Process

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₹ -3.75 Lacs P.A

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance (TP)

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International Customer Support Executive @ Teleperformance (TP)

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