Technical Support Engineer/Service Desk Analyst - L1
- HCLTech
- 0 years
- Hyderabad
- 3 months ago
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Job Description
Role & responsibilities
Kindly share your resume to my email id or whats app to response quick.
Phone No: +91 9344380***
Email - sa**i@ma****c.in
JOB DESCRIPTION Technical Support Engineer/Service Desk Analyst
The resources will be monitoring and maintaining the computer systems and networks within an organization in a technical role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first person employees will come to.
Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.
QUALIFICATION - BE/B.TECH & BCA, BSC-Computer Science/IT with 60% in academics (Exception can be considered. Chemical & Bio-Tech branch not eligible).
Year of Pass-out- 2023-2025 only (Graduation degree or Provisional certificate required)
For 2026, Passing year Candidates can apply after their completing Final semester Exams. Also, Backlogs result candidates will not be considered by client.
SALARY 16962/- per month for the first 6 months on rolls of Maintec (Based upon performance, the candidates can be absorbed by our client in their direct payrolls, post completion of service for 6 months and beyond).
Job Location Noida, Chennai, Bangalore & Hyderabad.
Hiring process-
Step -1
_Free Induction training (Min 2-3 weeks virtual by Google Meet /Zoom app)
Step -2
_ 3 rounds will happen:-
- Versant (57/80 marks need to score) - Only one Chance
- Telephonic/ Virtual Round with Project Manager - Multiple Chance based on Performance.
- Virtual Technical Round - Multiple Chance based on Performance.
_ NO STIPEND/SALARY DURING TRAINING_
_Laptop and min 25 mbps Internet Speed is mandate_
Candidates need to clear the evaluation as per our partners HTD parameters to finally join/on-board the organization.
Excellent English Communication skill required for all the requirements.
Technical and Communication Parameter (English)
1. Neutral pronunciation with No or Negligible FLI/MTI
2. Fluent in English communication without any grammatical mistakes.
3. Good Knowledge on Windows Server 2003/2008/2012/Linux operating systems and ADS
4. Good Knowledge of Networking - CCNA and ITIL.
5. Installation configuration of Email Clients like Outlook,
Antivirus and other application software
6. Ready to work in 24x7.
Note : Kindly share your resume to my email or share it in my whats app number, details given below.
Sam Ivin J
Phone No: +91 9344380***
Email - sa**i@ma****c.in
Preferred candidate profile
Candidate with Good English Communication and Flexible for shifts and Locations.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Technical Support - Voice / BlendedEmployement Type: Full timeContact Details:
Company: HCLTechLocation(s): Hyderabad
Keyskills: Good English Communication L1 Support Service Desk Technical Support Troubleshooting
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