International Voice-Sales Process
- IntouchCX
- 1 - 4 years
- Hyderabad
- 2 months ago
- Email to a friend
- Report this job
Job Description
Job description
About IntouchCX: IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000 by Greg and Jeff Fettes, the company started as a small telephone answering service in the Canadian Prairies and has grown to employ over 35,000 people across 14 countries. IntouchCX serves a variety of industries, including retail, healthcare, technology, and e-commerce, offering omnichannel support through voice, email, chat, and social media.
We are seeking a highly motivated and results-driven International Voice Sales Executive to join our dynamic sales team. The ideal candidate will have prior experience in international voice-based sales processes, excellent communication skills, and the ability to build and maintain strong customer relationships across global markets. This role involves handling outbound/inbound calls, identifying customer needs, presenting solutions, and driving revenue growth.
Key Responsibilities
- Make outbound/inbound calls to international clients to generate sales and achieve targets.
- Promote company products/services by clearly articulating value propositions and benefits.
- Build and maintain strong relationships with prospects and customers to ensure repeat business.
- Identify new business opportunities through research, cold calling, and lead qualification.
- Handle customer queries, objections, and negotiations effectively to close deals.
- Maintain accurate records of calls, leads, and sales activities in CRM tools.
- Meet and exceed monthly/quarterly sales targets and KPIs.
- Stay updated on industry trends, competitor activities, and international market requirements.
- Collaborate with internal teams (marketing, operations, and support) to ensure customer satisfaction.
Requirements
- Proven international voice sales experience (minimum 6 months preferred).
- Excellent spoken and written communication skills in English.
- Strong persuasion, negotiation, and presentation skills.
- Ability to handle high-volume outbound calling with a focus on conversions.
- Experience working with CRM systems and sales tools.
- Target-oriented, self-motivated, and resilient under pressure.
- Flexibility to work in shifts depending on international time zones.
- Preferred Qualifications
Experience in B2B/B2C international sales (IT, SaaS, telecom, or service industries preferred).Familiarity with cross-cultural communication and global sales practices.Strong analytical and problem-solving skills.
Salary Range: 2.5 LPA to 4 LPA
Benefits
- Competitive salary with attractive performance-based incentives.
- Opportunity to work with international clients and expand global market exposure.
- Professional growth and skill development through training programs.
- Supportive team environment and career advancement opportunities.
Contact: Simu -8617739***
Walk-in Address: B16, Mindspace (Behind Inorbit Mall)
Google Maps Link: Planful, B16, Raheja Mindspace IT Parkhttps://g.co/kgs/b9ACmCm
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Walk-insContact Details:
Company: IntouchCXLocation(s): Hyderabad
Keyskills: International Sales International Voice Process Upselling Inbound Sales Sales Process Cross Selling
Similar positions
IntouchCX
About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in