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Sr.Customer Support Representative @ Tech Mahindra

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 Sr.Customer Support Representative

Job Description

    TECH MAHINDRA - HIRING FOR Freshers/Experienced - International Voice Process

     

    Key Responsibilities:

    - Voice Process

    - Provide excellent customer service to clients across different time zones

    - Resolve customer queries effectively and efficiently

    - Demonstrate strong communication and interpersonal skills

     

    LOCATION : Mumbai

    NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

     

    Eligibility:

    - Graduate/Undergraduate degree

    - Excellent communication skills

    - Candidates with 6-12 months of international voice process experience

     

    Selection Process:

    - HR Interview

    - VNA (Voice and Accent) Assessment

    - Ops Interview

     

    Compensation:

    - Experienced Candidates: Up to 4.5 LPA (depending on your last CTC and performance in the interview and process)

     

    Shift Requirements:

    - Candidates should be comfortable working rotational shifts 24*7

     

    Perks and Benefits:

    - One-way cab facility (for addresses within designated boundaries)

    - Quick onboarding process

    - Competitive benefits package

     

    Apply now:

    CONTACT: hidden_mobile Amisha Mallah

    HR Team Tech Mahindra

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Sr.Customer Support Representative

Contact Details:

Company: Tech Mahindra Ltd.
Location(s): Mumbai

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Keyskills:   customer service upselling bpo voice international bpo voice process

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...