OTC-PA-CPG055919
- Genpact
- 0 to 4 Yrs
- Noida, Gurugram
- 2 months ago
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Job Description
- As a Process Associate at Genpact, you will play a crucial role in the Order to Cash process by ensuring seamless day-to-day operations and maintaining service level agreements. Your primary focus will be on resolving cash application queries and collaborating with customers to deliver exceptional service. **Key Responsibilities:** - Make collection calls to customers and handle invoice distribution based on customer preferences. - Identify and resolve unidentified cash transactions while overseeing the end-to-end cash application process. - Execute cash application tasks for invoices at designated sites, ensuring accurate Daily Receipt Reconciliation within stipulated timelines. - Address customer/internal disputes and inquiries by liaising with different departments to facilitate prompt resolutions. - Reconcile orders to align with customer records, validate financial adjustments, and initiate necessary actions for collections or refunds. **Qualifications:** **Minimum qualifications:** - Graduation in Commerce (B.Com) - Freshers with a keen interest in the field are encouraged to apply - Proficient in English language communication (both verbal and written) **Preferred Qualifications:** - Previous exposure to Accounts Receivable/Order to Cash processes will be advantageous If you are looking to kickstart your career in operations and contribute to a global professional services firm, apply now to join our team at Genpact.,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: OTC-PA-CPG055919Contact Details:
Company: GenpactLocation(s): Noida, Gurugram+ View Contact
Keyskills: Cash Application Customer Service Collections Invoicing Financial Reconciliation Accounts Receivable
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Genpact
Genpact Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the worlds top 10 investment banks, we are the world’s leading technology services provider for the fin...
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