
Keyskills: storyboarding articulate storyline instructional design content development content analysis sap enable now technical writing dreamweaver wbt articulate photoshop camtasia ilt lectora storyline addie walkme information gathering illustrator flash
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborat...