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Hiring For Bilingual requirement - Customer Support (English & German) @ IntouchCX

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 Hiring For Bilingual requirement - Customer Support (English & German)

Job Description

Job Opening: German Language Expert Customer Support

Location: Hyderabad


Experience: 6 months - 5years in any BPO industryMode of work: Work from officeMode of Interview: Virtual About the Role:We are seeking a German Language Expert to join our Customer Support Team in Hyderabad. The ideal candidate will have a minimum of 6 months of experience in customer service and be proficient in German (B2 level or higher). Strong communication skills and a customer-focused mindset are essential.


Key Responsibilities:

  • Deliver high-quality customer support in German via phone, email, and chat
  • Respond to customer inquiries, complaints, and requests professionally and empathetically
  • Accurately document customer interactions and maintain records
  • Work closely with internal teams to resolve customer issues efficiently
  • Share insights and feedback to improve the overall customer experience
  • Ensure all communications comply with company policies and standards

Requirements:

  • Proficiency in German (minimum B2 level) both spoken and written
  • At least 6 months of experience in a customer support or similar role
  • Strong verbal and written communication skills
  • Ability to multitask and perform effectively in a fast-paced environment
  • Basic computer skills; experience with support tools is a plus
  • Available to join immediately

What We Offer:

  • Competitive salary and benefits
  • Friendly and collaborative work culture
  • Two way transportation provided within company hiring radius (25kms)
  • Opportunities for professional growth in language and customer service skills

Note: "Immediate Joiners Preferred" How to Apply:

Send your resume to: si*****s@in******x.com| WhatsApp at +91 8617739***
Join our team and be part of a dynamic, multilingual customer support environment!


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Blended Process voice process B2 German German Translation customer support

 Fraud Alert to job seekers!

₹ 4-6.5 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...