Hiring For Bilingual Requirement - German and English @ IntouchCX

Job Description

Job Opening: German Language Expert Customer Support

Location: Hyderabad
Experience: Freshers - 5years in any BPO industry

Mode of work: Work from office

Mode of Interview: Virtual

About the Role:

We are seeking a German Language Expert to join our Customer Support Team in Hyderabad. The ideal candidate will have a minimum of 6 months of experience in customer service and be proficient in German (B2 level or higher). Strong communication skills and a customer-focused mindset are essential.

Key Responsibilities:

• Deliver high-quality customer support in German via phone, email, and chat
• Respond to customer inquiries, complaints, and requests professionally and empathetically
• Accurately document customer interactions and maintain records
• Work closely with internal teams to resolve customer issues efficiently
• Share insights and feedback to improve the overall customer experience
• Ensure all communications comply with company policies and standards
  

Requirements:

• Proficiency in German (minimum B2 level) both spoken and written
• At least 6 months of experience in a customer support or similar role
• Strong verbal and written communication skills
• Ability to multitask and perform effectively in a fast-paced environment
• Basic computer skills; experience with support tools is a plus
• Available to join immediately
  

What We Offer:

• Competitive salary and benefits
• Friendly and collaborative work culture
• Two way transportation provided within company hiring radius (25kms)
• Opportunities for professional growth in language and customer service skills

Note: "Immediate Joiners Preferred"

How to Apply:

Send your resume to: mo*******a@in******x.com | WhatsApp at +91 7396054***

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Customer Support German Language B2 Communication Skills Translation Written Communication German German Translation Bilingual