Account Receivable with Big 4 Company_Hyderabad
- Client
- 1 - 4 years
- Hyderabad
- 3 months ago
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Job Description
Hello,
We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 9353629*** so*****s@dy***o.in
Payroll: Dynpro India Pvt Ltd (C2H/ Contract2Hire)
Role: Associate Analyst
Experience: 1-4 Years
Hybrid Model
Work Location: Mind space - Hyderabad
Shift timings: 2PM to 11PM
Must Have: Account receivable experience
- Daily activity Working on customer queries: To work on all accounts receivable queries received from internal and external client each day in a prompt, professional and efficient manner.
- Contact client via phone, email and make sure the collection queries are resolved on time.
- Understanding and complying with firms policies and procedures in relation to Debtor Management and the firms business rules.
- Identify delinquent accounts, take appropriate action, and record notes in the system
- Interact with internal and external client to resolve issues related to PO, Billing, Cash posting and other general queries.
- Monitor customer account details for non-payment, delayed payments and other irregularities.
- Research and resolve payment discrepancies.
- Escalation: Confirm that proper escalation procedures are followed according to most effective business practices.
- Communication: Should be able to communicate effectively with customers, peers and senior team members and client service teams.
- Should be able to identify issues and concerns that may affect the performance of the job and communicate the same to manager or senior analyst
KPIs
- Reduction of aged AR items especially that are over 90+ days.
- Strong adherence to TAT for responding to email and telephone queries.
- Completion of all required training programs, contribution to continued process improvement
- Participation in team and service line events
Key Competencies
- Attention to details and accuracy
- Good oral and written communication skills
- Organizational skills
- Information management
- Problem analysis and problem-solving skills
- Team player
- Sense of urgency
- Customer service Skill
- Basic knowledge of excel
Virtual Interview: (Zoom Interview)
- Screening Interview on communication and job profile
- L1 Technical Interview
- L2 Managerial Round
Note: Kindly share your CV on the below mentioned details if your profile is match
Experience:
Ctc:
Exp ctc:
Notice period:
Thanks & Regards
Soumya Soudi
Executive- Talent Acquisition
Whatsapp No:- +91-9353629***
so*****s@dy***o.in
Dynpro India Pvt Ltd
Job Classification
Industry: BPM / BPOFunctional Area / Department: Finance & AccountingRole Category: Accounting & TaxationRole: Accounts Receivable ExecutiveEmployement Type: ContractContact Details:
Company: Big 4 ClientLocation(s): Hyderabad
Keyskills: Account Receivable General Ledger Accounting Ar Billing Credit Control Tax Invoice Communication Skills Credit Control Operations Payment Posting Cash Applications Bills Receivable Receivable Management
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