Bus & Technology Delivery New Associate
- Accenture
- 0 - 1 years
- Hyderabad
- 3 months ago
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Job Description
Skill required: Marketing Operations - Campaign ManagementDesignation: Bus & Technology Delivery New AssociateQualifications:Any Graduation Years of Experience:0 to 1 yearsLanguage - Ability:English(Domestic) - Advanced
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do?
Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result.What are we looking for?
Excellent written communication and organizational skills; can be flexible in adapting to the communication style of the end users Ability to develop and deliver client-focused solutions to customer needs through on-going, superior support interactions Critical thinking and strong problem-solving skills - able to investigate and follow-up appropriately, or make judgments and escalate when necessary Comfortable with a rapidly changing environment Ability to learn, retain and apply large amounts of product, procedure, policy, and system information Ability to adapt and adjust communication style when dealing with customers with different cultures and practises 0-1 years of Experience in Troubleshooting and Customer Service / Technical Support environment (preferred) Good understanding of Digital Marketing domain (Preferred) Good understanding of HTML, CSS & JavaScript (Optional) Basic knowledge of Google office tools or equivalent (Google Docs, Sheets, Slides, Gmail) Knowledge on any of the Ad Servers would be an additional benefit Roles and Responsibilities: Focus on delivering on key results like customer satisfaction, first time resolution, efficiency and quality metrics Demonstrate ownership, high level of commitment and provide excellent customer service to the customer over email and chat Demonstrate innovation and intuition in identifying and escalating areas requiring operational adaptation and/or improvement and working at a fast pace. Solve end users issues using innovative techniques, identifying efficiency gains, and conducting root cause analyses. Be an Incredible Communicator:Able to interpret queries of the end user and address end users requests/concerns in a timely manner with an aptitude for building strong client relationships
Qualification Any Graduation
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Marketing & CommunicationRole Category: Corporate CommunicationRole: Analyst RelationsEmployement Type: Full timeContact Details:
Company: AccentureLocation(s): Hyderabad
Keyskills: css customer service technical support troubleshooting html digital marketing google adwords ad operations google ad server javascript campaign management marketing end user online marketing social media marketing marketing operations seo dhcp
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