Role purpose:
The Digital products portfolio represents different customer facing digital channels such as social messaging, chat, and voice to allow our customers to self-service everything around their products and services. The heart of this represents the Vodafone global TOBi platform, which is an AI-powered chatbot platform which integrates with several channels to serve a consistent customer experience. The aim is to delight our customers with a wow effect by making the experience as smooth and intelligent as possible. The platform includes all aspects of an AI-powered system such as Intent Recognition, Dialogue Management, as well as Speech-to-Text and Text-to-Speech services.
The role owner will be responsible for the integration and the orchestration of all the cognitive services into the global TOBi platform architecture and drive the adoption within the Vodafone markets. The role owner will be measured against the successful implementation and rollout into the Vodafone footprint.
The role includes the ability to understand latest technology trends and convert those into assets. A strong international background is required as the role includes working with international teams as well as the Vodafone footprint across different markets.
The role owner will be part of an agile squad and responsible to deliver the solutions to our markets.
In Vodafone, we believe in the values of agile delivery, and we see the solution designer as a fundamental role within the delivery team, working closely with the Product Owner, Software Engineers, and DevOps resources.
Core competencies, knowledge and experience
Must have technical / professional qualifications:
Minimum 7 years of experience in solution design

Keyskills: Solution Architecting Open AI MongoDB Kubernetes Kanban Docker Azure Cloud Dynamo Db Rest Api Development Splunk E2E design Monitoring Tools
About VOIS: VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are...