
Keyskills: service operations journal entries forecasting reporting analysis record to report hlookup macros data analysis data analytics mis reporting ms access pivot table power bi vlookup dashboards sql tableau vba advanced excel mis data visualization
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborat...