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Customer Support Executive @ Tech Mahindra

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 Customer Support Executive

Job Description

    Customer Support Executive International Voice Process
    Location: Malad West, Mumbai
    Job Type: Full-Time
    Working Days: 5 Days(2 Rotational Week Off)
    Shift: Rotational shifts
    Freshers are welcome
    Education: Graduate or Undergraduate (with relevant experience)
    Job Responsibilities: Handle inbound and outbound calls from international customers. Provide support for queries related to products, services, or accounts. Maintain high levels of customer satisfaction through effective communication. Document customer interactions and escalate issues when necessary. Meet daily performance targets including call quality and resolution time.
    Requirements: Excellent spoken English and communication skills.
    Ability to work night shifts and rotational hours.
    Benefits: Attractive salary with performance-based incentives.
    Paid training and career growth opportunities.
    Supportive work environment and team culture.
    Interested Candidates can share their CV on um***************************n@te*********a.com
    Or Call/WhatsApp on hidden_mobile

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Executive

Contact Details:

Company: Tech Mahindra Ltd.
Location(s): Mumbai

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Keyskills:   customer support voice process international call center customer satisfaction bpo international voice process customer retention international bpo night shift customer service

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...