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Salesforce Administrator @ Big 4

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 Salesforce Administrator

Job Description

Minimum Skills Required:


  • 7+ years of experience in Salesforce Service Cloud configurations
  • In-depth knowledge of Salesforce products and functionality
  • Experience working in complex salesforce orgs
  • Experience working with Base customization (Record types, objects, page layouts, macros, flows, reports and dashboards, etc.), security models, lightning framework, apps, and consoles
  • Understand requirements from stakeholders and translate them into Salesforce solutions.
  • Experience working with integrations and managed packages. 
  • Ability to work in aggressive project timelines/Flexible to work with different timezones.
  • Salesforce Certified Advanced Administrator 

Preferred Qualifications: 


  • Experience with Apex, Visualforce, Lightning Record Pages
  • Experience working on Omni Channel (Skill Based Routing), Knowledge Management
  • Salesforce Certified Developer, Service Cloud Consultant and  App Builder certifications
  • Excellent communication be able to document requirements, test cases, UAT plan and drive business stakeholder alignment. 
  • Able to migrate Metadata via CI/CD from the sandbox to the next higher orgs.
  • Implementation of Salesforce AI or AgentForce 

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Big 4
Location(s): Bengaluru

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Keyskills:   Service Cloud Omni Channel Salesforce Administration Apex Visualforce Salesforce

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