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Area Manager - Mumbai - Diverse Lynx India

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 Area Manager - Mumbai - Diverse Lynx India

Job Description

KRA:
  1. Translating company's objectives in the region
  2. Ensure store compliance with company's operational procedures
  3. Lead, motivate develop team to maximize profits
  4. Drive customer focus through service standards in area
Knowledge, Skills Abilities:
  • Excellent communication influencing skill
  • Result oriented
  • Financial awareness understanding of PL
  • Ability to strategize analyze reports
  • Sales marketing orientation
  • Planning organizational skills
  • Building developing high performance team
  • Operating system internet skills
  • Previous multiple- site supervision experience
Qualifications: Exposure:
  • BHM graduate
  • 4 - 6 years of experience in handling multiple FB units
  • Retail or related industry exposure
Duties Responsibilities:
Financial:
  1. Supervise cluster of outlets.
  2. Maximize area sales performance and drive profits.
  3. Sales forecasting and apportioning targets across teams.
  4. Reviewing business performance in line with budgetary control
  5. Asset Equipment maintenance.
  6. Salary costs for caf? level.
  7. Analysis of Sales: Salary ratio in the respective area assigned.
  8. Assuring the Timely indent is done for all the Cafes.
  9. Wastage control measures.
  10. Timely forecast of the stock in order to ensure the smooth operations.

Learning Development Management:
  1. Retention of Client.
  2. Client planning translating requirements to HR periodically
  3. Handling transfers takeovers
  4. Inspiring team conduct employee initiative programs.
  5. Appraise subordinates and performance management.
  6. Team development and growth.
  7. Grievance handling solving issues.
  8. Ensure the Training Certification of team members.
Process and customer orientation:
  1. Develop marketing promotion ideas to increase walk- ins sales.
  2. Ensure smooth support functions and further integration with operation team.
  3. Ensure all the Customer complaints are resolved.
  4. Analysis of Customer database complaints drive the footfall in the cafes.
  5. Competitor analysis
  6. Vendor management.
  7. Market Intelligence.
  8. Waste management
  9. Statutory requirements
  10. Caf? issue resolution.
  11. Ensure the SOPs are followed through out the cafes.
  12. Fortnight Team Meetings to ensure the resolution of complaints.
  13. Integrity cost controllable.

Authority
  • Recruit team members
  • Issue CC to Caf? Managers/Asst. Manager/ Team members
  • Termination of team members
  • Confirmation / elevation of team members
,

Job Classification

Industry: IT-Software, Software Services
Functional Area: Sales, Retail, Business Development,
Role Category: Retail Sales
Role: Retail Sales
Employement Type: Full time

Education

Under Graduation: BHM in Hotel Management, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Diverse Lynx India
Location(s): Mumbai

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Keyskills:   Waste management Sales Performance management Competitor analysis Market intelligence Budgetary control Issue resolution Equipment maintenance Operations Regional Head

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Diverse Lynx

At Diverse Lynx, we emphasize long-term, value added relationships with a commitment to understand our customer??s business needs. By leveraging proven industry experience and expertise, we concentrate on providing On-Site Consulting Services to manage resources for our customer??s project needs. We...