Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Ibm Cloud Databases Support Engineer @ IBM

Home > DBA / Data warehousing

 Ibm Cloud Databases Support Engineer

Job Description

The IBM Cloud Database Support Engineer role requires a well-organized, action-oriented team player with exceptional time management and strong written and oral communication skills to drive customer facing support issues in a fast-paced environment. The candidate must be an intermediate to senior-level database engineer, who can focus on improving overall customer experience by quickly identifying and resolving problems in our public cloud database offerings. The role requires excellent collaboration with team members, other IT organizations, key stakeholders and business partners to meet the needs of the business as well as that of the customers.
- Work with other Database Engineering teams for knowledge transfer of new product/technologies- Act as a point-of-escalation within the Cloud Database Support Engineering team for technical issues during an assigned shift- Help provide solutions when working with customers to identify and remediate issues in the Database instances- Directly create documentation, and provide oversight and peer review of change control documents written by other team members Required education
Bachelor's Degree Preferred education
Master's Degree Required technical and professional expertise 3+ years of experience. Experience with database design and management Experience with Cloudant, Compose, IBM Cloud Databases, PL/SQL, PostGreSQL, Redis Great communication and soft skills Solid experience creating technical documentation for current and future state database support needs
  • Skill in troubleshooting, problem identification and resolution of database issues
  • Ability to both works independently as well as in a team environment
  • Ability to organize and prioritize multiple work assignments

  • 4 or more years of experience working directly with customers 4 or more years of working closely with database technology Preferred technical and professional experience
  • Bachelors degree in Computer Science, Information Technology, Electrical/Computer Engineering or a similar field
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Software & QA
    Role Category: DBA / Data warehousing
    Role: Database Administrator
    Employement Type: Full time

    Contact Details:

    Company: IBM
    Location(s): Bengaluru

    + View Contactajax loader


    Keyskills:   redis sql plsql postgresql troubleshooting kubernetes continuous integration ibm cloud hibernate cloud support docker ansible spring java git devops linux jenkins html cloud computing mongodb microsoft azure cloudant nosql amazon ec2 node.js aws

     Fraud Alert to job seekers!

    ₹ Not Disclosed

    Similar positions

    Cloud Consultant - PSFT Data Migration

    • Oracle
    • 4 - 9 years
    • Bengaluru
    • 9 days ago
    ₹ Not Disclosed

    Application Database Administrator-NoSQL Cloud Databases

    • IBM
    • 3 - 7 years
    • Mumbai
    • 24 days ago
    ₹ Not Disclosed

    IBM ISAM Specialist

    • Virtusa
    • 7 - 12 years
    • Hyderabad
    • 2 days ago
    ₹ Not Disclosed

    Billing Support Professional

    • Infobeans
    • 4 - 7 years
    • Indore
    • 3 days ago
    ₹ Not Disclosed

    IBM

    Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...