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Technology Analyst- Service Now Specialist Software Engineer @ Infosys

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 Technology Analyst- Service Now Specialist Software Engineer

Job Description

Role-Technology Analyst

Location-Bangalore/Hyderabad/Chennai

Experience-4+Years

Notice Period-Immediate joiners preferred

Mandatory Skills-

We are hiring a Developer with a strong background on the ServiceNow Platform, having experience in various modules of ServiceNow


We're looking for a skilled ServiceNow Developer to support the transformation of our order and delivery management systems. Youll work on new features, enhancements, and issue resolution across AT&Ts ServiceNow platforms. This role involves close collaboration with U.S.-based teams and requires hands-on experience with various ServiceNow modules.


Key Responsibilities:

  • Design and develop scalable, cloud-based software systems
  • Configure and manage ServiceNow workflows and modules
  • Collaborate with internal teams and external vendors
  • Participate in Agile ceremonies and peer code reviews
  • Document systems and features clearly
  • Mentor and support team members

Required Skills:

  • Strong hands-on experience (4+ years) with ServiceNow modules like ITSM, CSM, OMT
  • Proficient in ServiceNow scripting: Client Scripts, Business Rules, UI Policies, Flows, etc.
  • Experience with ServiceNow portals and widgets
  • Integration expertise using REST/SOAP APIs
  • Solid knowledge of JavaScript, HTML, CSS, Git
  • Familiarity with Agile methodologies and story management

Preferred Skills:

  • Experience with databases (SQL, NoSQL), cloud platforms (Azure, AWS), and container tech (Docker)
  • Knowledge of TM Forum Open APIs
  • Certifications like CSA, CAD, CIS are a plus

Regards,

Infosys BPM Recruitment team


Job Classification

Industry: BPM / BPO
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Infosys BPM
Location(s): Hyderabad

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Keyskills:   Integration UI Components Servicenow Web Technologies Scripting & Development Agile Methodology GIT

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