Walk-in Drive For Content Moderation Role (Freshers)
- Accenture
- 0 - 2 years
- Mumbai
- 2 months ago
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Job Description
Role & responsibilities
- Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
- Review, classify and/or remove content according to client guidelines, using specific tools and channels.
- Understand and remain updated on changing client policies and guidelines.
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community
- Participate in process improvement initiatives that improve quality and efficiency of work
- Participate in continuous training programs and workgroup discussions for optimal development in the role
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Preferred candidate profile:
- Strong coping, emotional resilience, and stress-management skills.
- Excellent comprehension, communication and (English) Skills.
- Strong attention to detail.
- Deep familiarity and passion for the internet, internet platforms, and internet culture supported.
- Ability to work well individually and as part of a team.
- Ability to work in rotations/shifts and non-standard work hours.
Perks and benefits:
- Cab facilities will be provided (as per Accenture policies)
- Medical benefits.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Back OfficeRole: Back Office - OtherEmployement Type: Walk-insContact Details:
Company: AccentureLocation(s): Mumbai+ View Contact
Keyskills: Non Voice Process Backend Process
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