Act as a single point of contact for associates for HR related requirements and associate queries
Implement various associate engagement initiatives within the IBU/Department.
Ensure adequate communication with associates to ensure adherence to HR policies and processes
Facilitating associate communication within the IBU and provides a platform to raise their concerns and opinions through regular Town Halls, HR Meetings, Skips and Coffee Meets with Leaders.
Facilitating associate development, motivation, engagement and retention through employee development programs and various HR initiatives
Improved associate Relations through associate counseling and mentoring
Handle floor discipline and disciplinary requirements within the IBU
Handle unit specific data and reporting requirements HR dashboard, Attrition reports, etc.
Provide feedback to the management on all HR issues and on company policies
Management of Employee Lifecycle
Act as a facilitator in resolving associates grievances. Maintain tracker and analyze the data to plan actions to minimize the grievances.
Support process audit by providing require artefacts.
Skills required:
Associate Focus able to respond quickly and positively to associate demands
Flexibility and Adaptability able to feel comfortable in a dynamic, constantly changing environment and rise to the challenge when new areas of work present themselves
Teamwork - able to work with different teams and develop strong effective working relationships within and cross functional teams
Communication - able to communicate clearly and concisely both verbally and in writing
Level of Supervision - able to work proactively and on own initiative without detailed guidance and ability to think through problems logically
Very Good on MS office power point, excel, etc
Job Classification
Industry: BPM / BPOFunctional Area / Department: Human ResourcesRole Category: HR OperationsRole: HR Business Partner (HRBP)Employement Type: Full time