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SAP Sales and Distribution CS Lead @ Capgemini

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 SAP Sales and Distribution CS Lead

Job Description

SAP SD (Sales & Distribution):

  • Lead configuration and implementation of SD processes including order management, pricing, billing, shipping, and transportation.
  • Manage integration with other SAP modules (MM, FICO, PP).
  • Handle complex pricing procedures, tax setups, and intercompany transactions.
  • Support EDI/IDOC interfaces and third-party integrations.
  • Conduct gap analysis and define solutions to meet business needs.

SAP CS (Customer Service):

  • Configure and support service order management, notifications, warranties, and service contracts.
  • Integrate CS with PM, SD, and MM modules for end-to-end service lifecycle.
  • Enable field service operations and mobile solutions.
  • Monitor service KPIs and drive continuous improvement.

Project Leadership:

  • Lead SAP SD/CS implementation and rollout projects.
  • Collaborate with business stakeholders to gather and document requirements.
  • Prepare functional specifications, configuration documents, and test scripts.
  • Conduct UAT and ensure successful go-live and post-go-live support.

Training & Support:

  • Provide training to end-users and support teams.
  • Troubleshoot and resolve SAP SD/CS-related issues.
  • Ensure compliance with internal policies and external regulations.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Pune

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Keyskills:   Sap Sales And Distribution Customer Service SAP SD SAP SD CS

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