Sales Engineer - EMEA region (17459)
- Whatfix
- 2 - 10 years
- Bengaluru
- 10 months ago
- Email to a friend
- Report this job
Job Description
Who are we
Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider.
Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience.
We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments.
With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards.
Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
The sole vendor named as Customers Choice: 2024 Gartner Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%
Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive Year
Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023
Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
What do you get to do
Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape
Lead technical discovery and prepare/deliver technical presentations explaining Whatfix products to prospects and customers
Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
Successfully manage and execute technical proof of concepts (POCs), on-site or remote
Responsible for representing the product to customers and at field events such as
conferences, seminars, etc.
Evangelize Whatfix products to prospects, customers, and partners via presentations and
product demos.
Respond to functional and technical elements of RFIs/RFPs
Convey feature input and customer requirements to Product Management teams
Partnering with sales executives to plan, prepare and execute on strategic deals in complexsales cycles
Collaborate with sales teams to understand customer requirements and provide sales
support Respond to technical objections and articulate the value and return on investment
delivered
Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative
technical expertise for all customer needs
Effectively communicate & build confidence with customers across teams (Engineering,
Product, Marketing, and Sales)
What you need to have/ bring to the table:
5+ years Technical Pre-Sales / Sales Engineering / Solutions Engineering or just strong Web Development experience
Understanding of the fundamentals of front-end development
Hands-on development with HTML5, CSS3 (Animation, Grid, Flexbox), vanilla
JavaScript(ES5, ES6 and beyond) would be great to have
Bachelors in Computer Science or a related field is strongly preferred
Ability to forge strong, long-lasting relationships with senior executives
Ability to creatively explain and present complex concepts in an easy to understand manner
Solid technical background with understanding and/or hands-on experience in softwardevelopment and web technologies
Experience with implementing software products or solutions for large enterprises
Understanding of high-performance software, SaaS
Excellent presentation, written and verbal communication skills to communicate professionally
Self-motivated with strong interpersonal and problem-solving skills
Ability to work well in a highly dynamic team environment focussed on providing above
industry standard customer service.
Domestic and occasionally international travel required
Highly Desired Skills
Familiarity with SaaS business models a plus
Note:
At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively.
We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;
We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status
Job Classification
Industry: Software ProductFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: Pre Sales EngineerEmployement Type: Full timeContact Details:
Company: WhatfixLocation(s): Bengaluru
Keyskills: Product management Front end Simulation Web development Presales Animation Customer service cisco Product marketing Analytics
Similar positions
Whatfix
whatfix Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information, needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in